Can I request to have an ingredient removed or added? With some of our products it is definitely possible to have ingredients added or removed at your request. Please note that when adding ingredients there may be extra costs incurred.
Why are your Face Masks Dry? Our Face Masks are dry and do not contain any liquid ingredients. This allows us to keep our product 100% natural, chemical and preservative free.
Are your Sugar Scrubs Edible? No, at this stage our current Sugar Scrubs are not edible. There will be no harm if ingested, but please do not ingest on purpose.
What happens if I don't receive my order? If you haven't received your order and have checked your tracking details, then please contact us ASAP so that we can contact the postal services to find out what is happening. During this process we will keep you updated and if it is in fact deemed as LOST, than we will send out a replacement order.
What happens if I am not satisfied with my order? If you are not happy with your products from us then please do not hesitate to contact us ASAP so we can discuss how we can fix your issue. We have high standards and we aim to please all of our customers!